Question 1

How do I properly clean and descale my Nescafé Dolce Gusto Lungo Intenso coffee machine?

Accepted Answer

Empty the water tank: Remove the water tank from the machine and rinse it thoroughly with warm water, making sure to remove any remaining water or coffee residue. Clean the internal parts: To clean the internal parts of your Nescafé Dolce Gusto Lungo Intenso, follow these steps:

a. Remove the capsule holder: Pull out the capsule holder and rinse it under warm running water to remove any remaining coffee residue. Be sure to shake off any excess water and place it back in the machine. Clean the brewing chamber: Fill the brewing chamber with a solution of equal parts white vinegar and water. Allow the solution to sit for 15-30 minutes before rinsing thoroughly with warm water. Be sure to shake off any excess water before placing it back in the machine. Clean the drip tray: Remove the drip tray from the machine and rinse it under warm running water. Make sure to remove any remaining coffee residue and place it back in the machine. Descaling: Over time, mineral deposits can build up inside your Nescafé Dolce Gusto Lungo Intenso, which can affect its performance. To descale the machine, follow these steps:

a. Fill the water tank with a descaling solution: You can purchase a descaling solution at most supermarkets or online retailers. Alternatively, you can make your own by mixing equal parts white vinegar and water. Run the machine: Place an empty capsule holder in the machine and run it through a complete brewing cycle using the descaling solution. This will help to remove any mineral deposits from inside the machine. Rinse thoroughly: After descaling, rinse the machine thoroughly with warm water to remove any remaining vinegar or descaling solution. Be sure to shake off any excess water before placing it back in the machine. Clean the exterior: To clean the exterior of your Nescafé Dolce Gusto Lungo Intenso, use a soft cloth and mild detergent to wipe away any dirt or stains. Rinse thoroughly with warm water and dry with a clean towel. Reassemble: Once all parts are clean and rinsed thoroughly, reassemble the machine according to the instructions provided in the user manual. Be sure to place the water tank back on the machine and fill it with fresh water before using again.

Question 2

How do I properly clean and maintain my Nescafé Dolce Gusto Lungo Intenso coffee machine?

Accepted Answer

To ensure your Nescafé Dolce Gusto Lungo Intenso coffee machine is working at its best, it's important to clean and maintain it regularly. Here's how:

1. Daily maintenance: After each use, make sure to wipe down the exterior of the machine with a soft, damp cloth. This will help prevent any buildup of dust or grime. Weekly descaling: To prevent limescale buildup and ensure optimal performance, you should descale your machine once a week using the Descaling Solution provided in the starter kit. Here's how:

a. Empty the water tank completely. Fill the water tank with the Descaling Solution to the MAX LINE indicated on the side of the tank. Place an empty cup under the dispenser and press the MENU button twice until the LUNGO INTESSO function is highlighted. Press the GREEN button to start the descaling process. Once the process is complete, discard the contents of the cup. Rinse the machine by filling the water tank with fresh water and repeating steps c and d above. Make sure to repeat this step until the water running out of the machine is completely clear. Monthly capsule cleaning: To prevent coffee grounds from building up inside the machine, you should clean the capsule holder once a month using the Capsule Cleaner provided in the starter kit. Here's how:

a. Remove any remaining capsules from the machine and insert the Capsule Cleaner into the holder. Press the MENU button twice until the LUNGO INTESSO function is highlighted. Press the GREEN button to start the cleaning process. Once the process is complete, discard the contents of the cup and rinse the machine with fresh water as described in step e of the weekly descaling instructions above.

Question 3

I've been trying to adjust the intensity setting but it's not changing the flavor, is this normal?

Accepted Answer

Intensity settings can be a bit tricky when it comes to flavor adjustment. If you're adjusting the intensity setting on an espresso machine or a coffee brewer and not seeing any changes in the flavor, there could be a few reasons for that. One possibility is that the machine's calibration might be off. If the machine isn't properly calibrated, even with changes to the intensity setting, the flavor won't change as much as you'd expect. Another reason could be the roast level and origin of your coffee beans. Lighter roasts tend to have a brighter acidity and more nuanced flavors, while darker roasts can be bolder and more bitter. The bean's origin also plays a significant role in its flavor profile. Additionally, if you're using pre-ground coffee, it might not be as fresh or high-quality as freshly ground beans. This could affect the overall flavor of your brew. Lastly, it's possible that your taste buds have become desensitized to certain flavors over time, so even with changes to the intensity setting, you might not notice a significant difference in the taste. If none of these reasons seem plausible, I'd be happy to help you troubleshoot further.

Question 4

Why does my machine not dispense coffee after descaling, and what can I do about it?

Accepted Answer

It's frustrating when your coffee machine stops working after descaling. This issue is more common than you'd think, and there are a few reasons why it might be happening. Firstly, let me clarify that descaling is an essential process to remove mineral deposits (limescale) from the machine's internal components. These minerals can build up over time, reducing the flow of water and affecting the taste of your coffee. However, if not done correctly, descaling can also cause problems. Here are a few possible reasons why your machine might not be dispensing coffee after descaling:

1. Airlock or blockage**: During the descaling process, air bubbles can get trapped in the machine's hoses and pipes, causing an airlock. This can prevent water from flowing properly, resulting in no coffee being dispensed. Try running a series of hot water cycles to flush out any remaining descaling solution and air pockets. Incorrect descaling method**: If you used a descaling solution that's not suitable for your machine or the wrong concentration, it could have damaged the internal components. Check your user manual for guidance on what type of descaling solution is recommended for your specific machine model. Faulty parts**: The descaling process can also damage or dislodge internal parts, such as the water pump or valve. Inspect the machine's internal components to see if any are damaged or out of place. If you're not comfortable with DIY repairs, it might be time to call a professional. Water pressure issues**: Low water pressure in your household can also cause problems with coffee dispensing after descaling. Check your home's water pressure to ensure it meets the manufacturer's recommendations for your machine. Calcium buildup**: Although you've just descaled your machine, it's possible that calcium deposits have reformed inside the machine. Try running a few more hot water cycles or repeating the descaling process with the correct solution. To resolve this issue:

1. Run multiple hot water cycles**: Before attempting to make coffee again, run at least 5-7 hot water cycles through the machine to flush out any remaining descaling solution and air pockets. Check your user manual**: Review your user manual for specific guidance on post-descale procedures and troubleshooting tips for your particular machine model. Use a different descaling method**: If you're using tablets or liquid descalers, try switching to a different type of descaling solution (e. Contact the manufacturer**: Reach out to the manufacturer's customer support team for assistance and guidance on resolving the issue.

Product name	Lungo Intenso
Type	Coffee
Number of products in package	16 pcs

Product name	Lungo Intenso
Product type	Coffee

Nescafé Dolce Gusto Lungo Intenso