Question 1

How do I properly clean and care for my S'ip by S'well Pink Punch Travel Mug to ensure it maintains its vacuum-insulated features over time?

Accepted Answer

To keep your S'ip by S'well Pink Punch Travel Mug in top condition and maintain its vacuum-insulation properties, follow these steps for cleaning and care:

1. Hand wash only: S'well recommends hand washing your travel mug with warm water and a mild soap to avoid harsh chemicals that can damage the vacuum seal. Do not put it in the dishwasher or use abrasive cleaners. Dry thoroughly: After washing, make sure to dry the inside and outside of the mug thoroughly before reusing it. This will prevent water spots and mold growth. Store properly: Avoid stacking your S'ip by S'well Pink Punch Travel Mug with other items or storing it in a place where it can get scratched or damaged. Instead, store it flat or upright in a safe spot where it won't be knocked over. Check the seal: Regularly check the vacuum seal around the lid to ensure it is functioning properly. If you notice any leaks or gaps, contact S'well customer service for assistance. Avoid extreme temperatures: While your travel mug is designed to keep drinks hot or cold, avoid exposing it to extremely hot or cold temperatures that can damage the vacuum seal or other components. This includes placing it in the freezer or leaving it in a car on a hot day.

Question 2

How do I properly clean and maintain my S'ip by S'well Pink Punch Travel Mug to ensure its longevity and prevent any leaks or damage?

Accepted Answer

To keep your S’ip by S’well Pink Punch Travel Mug in top condition and prevent leaks, follow these steps:

1. Hand wash only with warm water and mild soap. Do not use abrasive sponges, scouring pads or harsh chemicals as they may damage the vacuum insulation. Dry thoroughly before placing the cap back on to avoid any mold growth. Periodically clean the inside of the lid's straw using a bottle brush or toothbrush to remove any remaining dirt or debris. Store your S’ip by S’well Pink Punch Travel Mug in an upright position to prevent any leaks caused by gravity. If you notice any cracks or damage to the mug, replace it immediately as this can lead to leaks and other issues. Avoid exposing your S'ip by S'well Pink Punch Travel Mug to extreme temperatures, as this may impact its insulation properties and lifespan.

Question 3

"How do I properly clean and maintain my S'ip by S'well Pink Punch Travel Mug?"

Accepted Answer

To ensure that your S'ip by S'well Pink Punch Travel Mug stays in excellent condition, we recommend following these simple cleaning and maintenance instructions:

1. Rinse the mug with warm water immediately after use to remove any leftover residue or odors. This will help prevent buildup and make cleaning easier in the long run. For deeper cleaning, fill the mug halfway with warm water and add a few drops of mild dish soap. Use a bottle brush or soft sponge to gently scrub the inside and outside of the mug, paying special attention to the threads and seal. Rinse thoroughly with warm water and dry completely before using again. To prevent mold or mildew growth, make sure your mug is completely dry before storing it. If you're storing it for an extended period of time, consider adding a few drops of tea tree oil to the water inside to help prevent any bacteria from forming. Avoid using abrasive cleaners or scrubbers, as these can scratch the finish on your mug and affect its insulating properties. Stick to mild dish soap and warm water for best results. Regularly inspect the seal around the lid of your mug to make sure it's still tight-fitting and secure. If you notice any cracks, damage, or wear and tear, replace the seal as soon as possible to maintain the effectiveness of your mug's insulation. By following these simple cleaning and maintenance tips, you can help prolong the life of your S'ip by S'well Pink Punch Travel Mug and ensure that it continues to keep your drinks hot or cold for up to 24 hours.

Question 4

How do I properly clean and maintain my new S'ip by S'well Pink Punch Travel Mug?

Accepted Answer

To ensure the longevity and performance of your new S'ip by S'well Pink Punch Travel Mug, we recommend following these simple cleaning and maintenance instructions:

1. Before using your mug for the first time, wash it thoroughly with warm soapy water to remove any residual manufacturing materials. Rinse thoroughly and allow it to air dry completely before filling with beverages. After each use, rinse your mug with warm water to remove any remaining beverage or debris. For stubborn stains, you can add a few drops of dish soap to the water and gently scrub the inside with a soft-bristled brush. Rinse thoroughly and allow it to air dry completely before using again. Do not use abrasive cleaners, steel wool pads or harsh chemicals to clean your mug as this can damage the finish and affect the performance of the vacuum insulation. To prevent mold and bacteria growth, we recommend cleaning your mug at least once a week with hot soapy water and allowing it to air dry completely before storing. If you notice any scratches or chips in the finish, stop using the mug immediately as this can affect the vacuum insulation and performance of the product. Contact our customer support team for assistance. By following these simple cleaning and maintenance instructions, your S'ip by S'well Pink Punch Travel Mug will remain in excellent condition and continue to keep your beverages cold for up to 24 hours or hot for up to 12 hours.

Question 5

My pink punch travel mug's temperature control is not working properly, it keeps switching between hot and cold, how do I troubleshoot or fix this issue?

Accepted Answer

Ensure it's properly plugged into both the mug and a working outlet. Also, try plugging it into a different outlet to rule out any issues with your home's electrical supply. Battery Check (if applicable): If your mug has batteries, check if they're fully charged or if there are any signs of wear on them. Try replacing the batteries with fresh ones. Temperature Control Mechanism: Some temperature control mugs have a button or switch that you need to press and hold for a few seconds to activate the temperature control function. Check your user manual or online documentation for specific instructions on how to use this feature. Faulty Thermistor: The thermistor is a sensor that measures the temperature of the liquid inside the mug. If it's faulty, it might be causing the temperature control issue. In some cases, you can replace the thermistor with a new one, but this would require some technical expertise and specialized tools. Cleaning the Mechanism: Sometimes, debris or mineral buildup in the mechanism can cause issues. Try cleaning the temperature control buttons or switches with a soft brush or cloth to see if that resolves the problem. Replace the Temperature Control Module: If none of the above steps resolve the issue, it's possible that the temperature control module itself is faulty and needs to be replaced. This would require some technical expertise and might void any warranties on your mug. If you're not comfortable with DIY troubleshooting or repair, it's always best to contact the manufacturer for assistance or seek the help of a professional.

Product name	Pink Punch
Type	Cups
Cups	Travel Mug
No. of Pieces	1 pcs
Capacity (cl)	47.0 cl
Material	Stainless Steel
Colours	Black, Green, Pink, White
Features	BPA-Free, Handwash, Leak-proof, Without Handle
Diameter	7.0 cm
Height	20.0 cm

Product name	Pink Punch
Product type	Cups
Cups	Travel Mug
No. of Pieces	1 pcs
Material	Stainless Steel
Colours	Black, Green, Pink, White
Features	BPA-Free, Handwash, Leak-proof, Without Handle
Diameter	7.0 cm
Height	20.0 cm

S’ip by S’well Pink Punch Travel Mug 47 cl 7 cm