Frequently Asked Questions:

What is the recommended amount of water to use when brewing with the Jura E8 coffee machine?

The Jurá E8 coffee machine uses a unique Pulse Extraction Process (P.E.P.) which extracts the perfect espresso by using twice as much water for extraction than a regular espresso machine.

However, the exact amount of water used may vary depending on the specific drink recipe you choose and whether you select a Ristretto or Espresso shot size in the menu.

In general, Jurá E8 will use around 40ml (1.35 oz) of water per espresso or Ristretto shot. For larger drinks like Lungo or Americano, additional water is added to create a longer and weaker coffee.

To ensure you get the best possible extraction and taste from your Jurá E8 machine, always follow the recommended drink recipes in its menu system. This ensures that the correct amount of water (and grinds) are used for each drink, resulting in consistent quality and flavor every time.

"How do I properly clean and maintain my Jura E8 coffee maker?"

To keep your Jura E8 coffee maker in top shape, it's important to follow a regular cleaning routine. Here are some tips on how to properly clean and maintain your machine:

1. Daily Cleaning:
After every use, wipe down the exterior of the machine with a damp cloth. Remove any leftover grounds or coffee residue from the brew group using a soft-bristled brush or a clean toothbrush. Rinse the basket and utensil tray with hot water to remove any remaining coffee oils. Descaling:
Descaling is an essential step in maintaining your Jura E8. It removes mineral buildup that can affect the quality of your coffee and damage the machine's internal components. Jura recommends descaling every 3-4 months or as needed, depending on the hardness of your water. Follow these steps:

a) Fill the water tank with equal parts water and Jura Descaling Solution. Start a hot water cycle and let it run until the tank is empty. Empty the descaling solution and rinse the tank thoroughly with hot water. Run another hot water cycle to complete the descaling process. Cleaning Cycle:
Jura's E8 has a built-in cleaning program that helps keep your machine clean and free from bacteria. To use it, follow these steps:

a) Fill the water tank with fresh water and insert the cleaning cartridge. Start the cleaning cycle by pressing the cleaning button on the control panel. Allow the cleaning cycle to complete, then remove the cleaning cartridge and discard it. Run a hot water cycle to rinse out any remaining cleaner. Filter Replacement:
The Jura E8 uses a reusable filter that needs to be cleaned and replaced regularly. Here's how:

a) Remove the filter basket from the machine. Rinse it thoroughly with hot water to remove any grounds or residue. Clean the filter basket with a soft-bristled brush, if needed. Replace the filter basket and run a rinse cycle to ensure that all traces of coffee oils are removed from the machine.

"How do I properly clean and descale my Jura E8 coffee machine?"

To ensure optimal performance and extend the lifespan of your Jura E8 coffee machine, it's essential to clean and descale it regularly. Here is a step-by-step guide on how to do so:

1. Gather Supplies
You will need white vinegar, water, a soft-bristled brush, and a microfiber cloth. Make sure you have all these supplies before starting the cleaning process. Remove Coffee Grounds
Begin by removing any leftover coffee grounds from the machine's hopper to ensure that the cleaning solution can flow freely through the system. Descaling Process
Mix equal parts water and white vinegar in a separate container. Fill the water tank with this mixture, making sure not to overfill it. Run the machine on the strongest brew setting until it completes the cycle. After the first round, refill the tank with just water and repeat the process again. This step will help remove any mineral buildup inside the machine's internal system. Cleaning Exterior
Wipe down the exterior of the coffee machine with a damp microfiber cloth to remove any dirt or residue that may have accumulated over time. Be sure to dry it thoroughly afterward. Cleaning Internal Parts
Take a soft-bristled brush and gently clean the interior surfaces of the machine, including the hopper, brew unit, and water tank. This will help remove any remaining coffee oils or grounds that may be stuck in these areas. Rinse and Refill
After cleaning the internal parts, rinse them thoroughly with fresh water to eliminate any remaining vinegar residue. Once done, refill the water tank with clean water and run a few brew cycles to ensure everything is working correctly. Maintain Regularly Scheduled Cleaning Routine
It's essential to repeat this process every three to six months, depending on the frequency of use. By doing so, you will help maintain your Jura E8 coffee machine's performance and prolong its lifespan. By following these steps, you can ensure that your Jura E8 coffee machine is clean, fresh, and ready to provide you with delicious coffee for years to come.

My Jura E8 keeps dispensing water from the spout, even when I haven't ordered it. How can I stop this from happening?

1. Faulty Water Valve**: Check the water valve under the machine for any blockages or mineral buildup. If you find any debris, clean out the valve and check if the issue persists. Clogged Spout**: Inspect the spout for any blockages or limescale buildup. Use a cleaning brush to gently scrub away any debris and descale the area around the spout. Water Flow Sensor**: The E8 has a water flow sensor that detects the flow of water through the machine. If this sensor is faulty, it may trigger the dispensing of water unnecessarily. You can try cleaning or replacing the sensor, but be aware that this might require some technical expertise. Electrical or Software Issue**: There's a possibility that there's an electrical or software issue causing the machine to malfunction. In this case, you may need to contact Jura's customer support for assistance. To prevent water from dispensing unnecessarily in the future:

1. Regular Cleaning and Maintenance**: Regularly clean the machine, including the water tank, spout, and valve. Descale the Machine**: Descale your E8 regularly (every 3-6 months) to prevent limescale buildup. Check for Software Updates**: Ensure that your E8's software is up-to-date, as updates often address known issues. If none of these steps resolve the issue, it may be worth contacting Jura's customer support or a professional repair service for further assistance.

My machine is dispensing more water than coffee into my cup, what's causing this issue and how can I resolve it?

1. Clogged or dirty brewing components**: If the brewing chamber, pump, or valves are clogged with old coffee oils, scale buildup, or debris, it may cause water to leak or bypass the coffee grounds, resulting in an uneven extraction. Incorrect coffee-to-water ratio**: If you're using too little coffee, the machine won't be able to extract enough flavor and will instead produce more water than coffee. Faulty flow sensor or pump**: The flow sensor or pump might be malfunctioning, causing the machine to dispense an inconsistent amount of coffee and water. Clogged or kinked tubing**: Check if there are any blockages or kinks in the tubing that could be restricting the flow of coffee. Incorrect grind size**: If the grind size is too fine, it may cause the coffee grounds to clog the brewing chamber or filter, resulting in an uneven extraction. To resolve this issue:

1. Clean and descale your machine**: Run a cleaning cycle with a mixture of equal parts water and white vinegar. Follow up by rinsing thoroughly with fresh water. Check and adjust the coffee-to-water ratio**: Experiment with different ratios to find the optimal balance for your machine. Inspect and clean the brewing components**: Use a soft brush or cloth to gently scrub away any buildup or debris from the brewing chamber, pump, or valves. Replace faulty parts**: If you suspect that the flow sensor or pump is malfunctioning, try replacing them with new ones. Check for kinks in tubing**: Inspect the tubing and replace it if necessary.

What type of coffee maker is the best?

If you're wondering what type of espresso machine will suit your kitchen and you don't know what to decide on. In particular, you want to learn the pros and cons of integrated espresso machines and stand alone free-standing coffee makers - please to read this article where we explain this topic and help to to decide. We also explain is is worth to use a simple capsule machines also knowns as pod-machines.

What functions does Jura E8 have?

Nowadays, additional functions in coffee machines are "must have". These devices can have many combinations of making coffee and other drinks like chocolate, cocoa or tea. Jura E8 also has some functions that can make our lives easier like: automatic cleaning, automatic shutdown, hot water dispenser, programmable Do you want to find other devices with programmable? Click here.

What is the pressure in Jura E8?

This machine has a brewing pressure of 18.0 bar. Do you know how the brewing pressure affects the taste and aroma of coffee brewed in Jura E8? Some people think that the pressure in the coffee machine is of colossal importance in the preparation of coffee, but there are still lovers of coffee brewed in teas. So what does it matter? Do you want to know what is important when brewing coffee? Read our article. However, if you are interested in coffee machines with a pressure of 18.0 bar, you can take a look at our offer here.

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